Privacy Policy

1. Introduction

CommonsAnchorPoint ("we," "us," or "our") is dedicated to maintaining the confidentiality of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you visit our website commonsanchorpoint.sbs or utilize our yacht charter services.

Your use of our services signifies your agreement to the terms of this policy, which adheres to privacy legislation such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

Personal information that you knowingly supply to us includes:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Subscribing to our newsletter
• Completing forms on our website
• Taking part in surveys or offers

Such information comprises but is not limited to:

• Your name and contact details like email, phone number, and address
• Payment details (handled securely by external service providers)
• Your preferences and specifications for charters
• Person to contact in emergencies
• Specific dietary needs or health-related information (if disclosed by you)

2.2 Information Collected Automatically

Information about your device and interaction with our site is collected automatically upon your visit to our website:

• Your IP address and location data
• The browser you use and its version
• The webpages you access on our site and the duration of your visit
• Referral sites
• Details about your device, including type and screen resolution

2.3 Cookies and Tracking Technologies

To improve your experience with our website, we apply cookies and parallel tracking methodologies. Their purposes include:

• Storing your preferences
• Investigating site usage and performance
• Curating content that aligns with your interests
• Enhancing our offerings

You have the capability to manage cookies either through your browser settings or our own cookie consent feature.

3. Utilization of Your Information

The data we accumulate serves several functions:

• Provision of Services: To furnish our yacht charter services, process your reservations, and communicate with you regarding your bookings
• Client Support: To handle your inquiries and offer support
• Financial Transactions: For billing and payment handling
• Safeguarding and Security: Certifying the soundness of our operations and preempting deceitful actions
• Promotional Activities: Sending out marketing materials and updates, subject to your consent
• Site Enhancement: To gauge usage patterns and upgrade our website’s functionality
• Conforming to Laws: For legal adherence and regulatory compliance

4. Disclosure and Sharing of Information

We do not sell or rent your personal information, nor do we exchange it with third parties. Your data may be divulged under these conditions:

4.1 With Service Providers

Information can be shared with reliable third-party providers that help with processing payments, web hosting and maintenance, email marketing, analytics, performance monitoring, and customer service.

4.2 For Legal Reasons

Information disclosure may occur if compelled by law or in response to legal proceedings, subpoenas, emergencies, or for probing suspected fraudulent or unlawful activities.

4.3 During Business Reorganization

If our company undergoes a business change like a merger, acquisition, or the sale of assets, your data may be part of the transferred assets.

5. Data Security

To shield your personal data against unauthorized access, changes, exposure, or destruction, we implement suitable security measures. These include applying encryption, maintaining secure servers, establishing access controls, assessing our systems regularly, and training staff.

Despite these efforts, we cannot guarantee the absolute security of your personal information due to the inherent risks of electronic data transmission and storage.

6. Data Retention

Your personal data is kept only for the duration necessary to achieve the objectives for which it was collected or as mandated by law. Common retention periods are:

• Charter Reservations: 7 years for accounting and legal reasons
• Marketing Communications: Until you opt-out or account deletion
• Site Analytics: 26 months
• Customer Interaction: 3 years following the last communication

7. Your Rights and Options

You hold rights to access, correct, delete your data (as permitted by law), data portability, opt-out of marketing communications, and manage cookies. Contact us through the details below to exercise these rights.

8. External Services

8.1 Google Analytics

Google Analytics is used to understand website usage. Opt-out is available through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Interfaces

Links to social media platforms, which have their own privacy guidelines, may be found on our site.

8.3 Financial Processors

We collaborate with PCI DSS-compliant payment processing companies.

9. Cross-Border Data Transfers

Data may be transferred to and processed in countries apart from Montenegro, with suitable precautions in place aligned with applicable privacy laws.

10. Protection of Minors

We do not intentionally gather information from individuals under the age of 13, as our services are not intended for such a young audience. If it comes to our attention that such information has been collected, please reach out to us immediately.

11. Modifications to This Privacy Policy

Modifications to this Privacy Policy may be made to mirror changes in our practices or legal frameworks. These changes will be announced by updating the policy on our site, informing registered users via email, or displaying a notification on our website. Continuing to use our services post the published effective date signifies your consent to the amended terms.

12. How to Reach Us

For inquiries regarding this Privacy Policy or our data practices, you can contact us at:

13. Adherence to Google Ads User Consent Policy

We act in accordance with the user consent policies of Google Ads. You may adjust your tracking and cookie preferences at any time using our cookie settings.